HOW WE CAN HELP YOU

We offer advice to individuals; businesses; charities and trusts. As independent financial advisers we can offer the most appropriate product to meet your needs. This means you have more choice; we deal with a huge range of different financial providers to deliver the best solutions.There is a wealth of technical knowledge within the team with extensive real-life experience, expertise and qualifications.The client is at the centre of everything that we do.We are hardworking, proactive and approachable. We listen to your objectives and do our utmost to meet your needs. We always work with integrity and honesty.

WHAT CAN YOU EXPECT FROM US?

The client journey

01

Initial Contact / Review

Once you have made contact via phone or email (link to Contact page), we will collect some basic details from you toascertain which of our advisers would be best placed to help you meet your objects. We can then arrange an initial meetingwith the adviser; this meeting would be at our expense and could take place over the phone, via Zoom or in person. Thismeeting will allow us to agree what work needs to be done and the fee structure for doing so.

02

Information Gathering

Once the service has been agreed, we can move onto the information gathering stage. We will ask you complete a fact findvia our online portal or with your adviser, as preferred and depending on the nature of your objectives, we may also gothrough an attitude to risk profiler. Your adviser will then contact you in most cases to set up a meeting and really get tounderstand your requirements.

03

Research

If we are reviewing existing plans, the information gathering stage will stretch to makingcontact with providers to obtain up to date information on the plans concerned. The next stage is making a formal recommend in the form of a suitability report; this could be a hard copy document or anelectronic version for you to access via the portal. The adviser will normally make a further appointment to go through thisreport with you. We aim to provide you with a formal recommend within 4 weeks of your initial meeting; however, thereare factors which can extend this working time and will be keep you updated if this is the case.

01

Recommendation

The next stage is making a formal recommend in the form of a suitability report; this could be a hard copy document or anelectronic version for you to access via the portal. The adviser will normally make a further appointment to go through thisreport with you. We aim to provide you with a formal recommend within 4 weeks of your initial meeting; however, thereare factors which can extend this working time and will be keep you updated if this is the case.

02

Implentation

If the recommendation is agreed, any paperwork will be completed. Applications will be submitted and managed throughby the back-office team, to get this put in place as quickly and as efficiently as possible.

03

Ongoing Services

Once the recommendations have been implemented, ongoing servicing will be dependant on the Service Level that hasbeen selected. Many clients sign up to annual reviews, with the Client Journey repeating; however, not all stages will applyeach time. In most cases where we are managing pensions and investments on your behalf you will have access to the onlineportal for daily updated valuations, a document/report library and you can communicate securely within this structurerather than having to use emails.

What you can expect from us?

The client journey

The online portal means that you have your financial details at your fingertips in one secure location wherever you are in the world. You can assess performance; retain an electronic record of all reports we send to you, communicate with us and when possible, with providers transact new business securely within the structure. The vast majority of clients find this system extremely useful and easy to use. If you are not committed to the digital age don’t despair, we can still send everything in the post.

Ongoing servicing

A failing levied at IFAs in general is that although clients may receive sound initial advice at outset, there is little or no ongoing support from that point onward. At Gracechurch Wealth Management LLP we will agree, at outset, an appropriate review structure. You will then know exactly when to expect your portfolio reviews to take place.We currently offer 3 levels of ongoing servicing:

Foundation

This service is appropriate when your financial plan or products are straight forward, and you are still in the accumulation stage of your financial planning.

A remote annual review (via post or email) is sufficient to keep your plans on track, and you are unlikely to require advice in the interim.

Access to your adviser and the back-office team when required

Standard charge of 0.70% of the fund value per annum

Minimum funds under management of £30,000

Service Level 1

This service should be selected if an annual review either by post, email, phone or in person is generally sufficient to keep your plans on track; however, there is a likelihood of interim discussions and transactions as required.

Access to your adviser and the back-office team when required

Standard charge of 0.90% of the fund value per annum

Minimum funds under management of £50,000

Service Level 2

Suitable for clients with financial plans of a more complex nature

Meetings and reviews throughout the year, with Cash Flow Modelling as need

Access to your adviser and the back-office team when required

Standard charge of 0.90% of the fund value per annum

Minimum funds under management of £500,000

Not everyone wants ongoing contact; for these transactional clients there is the option of an hourly fee for services provided,as and when they require them.

basic

$12
month

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business

$32
month

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* Billed as $420 yearly

Professional

$79
month

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